Take Control of Your Customer Service…
- Posted by Sue
- On 29th April 2021
Master Customer Service, WOW your customers & benefit from their lifelong loyalty & referrals…
30 Ways to Master Customer Service…
Do your customers LOVE you?
Do they rave to their friends, family, and colleagues about what a great company you are?
Do they ever consider switching to your competitors?
Do they always leave your business happy, well taken care of and in a better mood than when they arrived?
You might think this is a pipe dream, or would be way too expensive to achieve in your business or simply impossible for a business like yours….Well think again because – it’s not!
Outstanding Customer Service can make all of those dreams come true, and it doesn’t need to cost you anything apart from a bit of creativity a lot of passion and a dogged determination.
Outstanding customer service is one of the most powerful and often underestimated sales and marketing strategies.
So, we’ve have created a step-by-step webinar thar you can use to stimulate you to come up with original, cost effective and unique ways to WOW every single customer so that they come back to you time after time.
Just imagine if all your customers became customers for life, and felt compelled to refer you to others.
In our experience, most employees the people on the front line genuinely want to do a good job to make customers happy, yet often they don’t have the tools, they’re not empowered to make it a reality.
This webinar will fix that with simple, tried, and tested ideas that have been working for decades. Ideas from our own businesses in the hospitality trade and from the true service leaders around the planet.
The challenge for most with Customer Service is you need to be constantly ahead of your competitors.
If you don’t have fresh Customer Service ideas popping up on a daily basis we’d highly recommend attending this webinar. It will enable you to build a loyal base of customers who would never consider spending their money elsewhere… and that could multiply your revenues and profits many times over!
This webinar will include:
• Thirty different ways to create a WOW for your Customers…
• Ideas so that you can provide outstanding service even with zero industry experience…
• Tips to help you motivate your employees to go over and above…
• How to spot the missed opportunities to WOW your customers…
• How to turn every customer into a loyal fan…
• What to do so that you can benefit from repeat sales, upselling and referrals…
By becoming obsessed with providing outstanding Customer Service, not only will you benefit from customers never switching to your competitors, you’ll also create a path for your company to get all the referrals you need and guaranteed repeat sales!
Who this course is for:
• Anyone managing a company or team whether big or small…
• Anyone interested in a future career in Customer Care or management…
• People looking to grow their sales through customer referrals and repeat business…
• Businesses looking for inspiration on how to WOW their customers and differentiate themselves from their competitors…
• And yes its suitable for product or service related businesses…
When?… Wednesday 30th June 2021
Where?… Live on line
0 comments on Take Control of Your Customer Service…