Next date to be confirmed…
Take Control of Your Customer Service... Part 2
Wednesday 24th April 2021 10.30am - 12pm
This is a live on line event
When businesses mess up and they do, there is no place to hide…
Customer complaints can and do go viral the impact can be devastating…
It really doesn’t matter what sector you’re in you need to connect with your customers and ensure they have a consistently ‘good’ customer experience…
Once you have that in place then you can move your ‘good’ customer service to ‘great’ customer service…
Take Control of Your Customer Service... Part 3
Wednesday 26th May 2021 10.30am - 12pm
This is a live on line event
When businesses mess up and they do, there is no place to hide…
Customer complaints can and do go viral the impact can be devastating…
It really doesn’t matter what sector you’re in you need to connect with your customers and ensure they have a consistently ‘good’ customer experience…
Once you have that in place then you can move your ‘good’ customer service to ‘great’ customer service…